All merchandise sold on soundfoundations.in carries an official manufacturer’s warranty against any manufacturing defect and is valid in India unless otherwise explicitly stated. The warranty validity begins from the date on your invoice.
You can only claim a warranty against any manufacturing defects.
Please note that the warranty cannot be claimed for any damages under the following conditions below:
- That may occur during the normal use of the device by way of overdriving or misusing the product beyond its intended range of use (like burnt-out voice coil, PCB, transistors or ICs, or overdriven speaker cone, etc.)
- Damage because of the irregularity of voltage or current in your location.
- Any internal or external physical damage to the product during the course of usage.
- Any internal or external physical damage to the product while unpacking it from its original packing.
- Any damages in/on the outer surface of the product, including but not limited to crack, scratches on the external surface.
- the warranty does not cover natural wear and tear, usage under extreme conditions, damage due to improper care and damaged caused by an act of God such as floods, fire or earthquakes.
- product is damaged because of corrosion or because of moisture or liquid damage.
- failure to use and maintain the product according to the instructions that lead to damage or malfunction.
- Disassembly, self-repair, modification or during a software or firmware update that may stall due to any reason.
- unauthorized repair through the third party.
- No valid document providing proof of purchase and date of original purchase.
- Please note that International Warranty and return policies are not applicable in India.
soundfoundations.in handles and is responsible for warranty claims or service issues only against invoice of the material being bought from us or our authorised sellers ( Please identify the authorised sellers before you buy ) for limited Brands
For other Brands (where we are not the original importers or distributers) we are not responsible for warranty or service and you will need to contact the distributor
Please contact us to know which brands are directly under our service umbrella and which brands are not
If the authorised distributor including ourselves does not have a service centre in your city or town, the buyer will have to bear all costs and/or any other expenses involved in sending and receiving the item to and from the respective distributor and/or the respective service centre.
Tip: Please preserve your original packing for warranty claims.
Invoice is compulsory from either Sound Foundations or our authorised sellers for warranty/ service claims